Mailing Policies

Covid-19

Due to Covid-19 the USPS is taking a lot longer to deliver packages.

Expect major Delays

We Do Not refund purchases that are in transit.

Once an order is in transit, we have NO way of cancelling your order.

Orders

SHIPPING INFORMATION - Each item is carefully packed for shipment via USPS Priority Mail. We ship the next business day, once order is placed.

Delivery within 7-10 business days, EXPECT longer delays due to Covid-19

We ship orders only in the continental 48 states, Alaska and Hawaii.

We cannot ship orders to a PO Box or to a military address.

SHIPPING CHARGES - The USPS determines the shipping rates. All packages are weight based

Shipping charges are taxable in the State of Ohio at a rate of 7%. Outside the state of Ohio, the purchaser is responsible for remitting any additional taxes.

Please make sure that your shipping information is correct. If the order returns to us due to an incorrect address, a second shipping fee will be charged to reship your order to the correct address.

DAMAGED ITEMS

We carefully inspect each package. If by rare chance you receive you product damaged please email us at spoileddogboss@gmail.com within 10 days of your purchase.